BSL interpreters play an essential role in ensuring that everyone has equal access to the same services and privileges, whether hearing or Deaf. There’s a need for them in most businesses, venues and public services.
As a result, the role of interpreters can be enormously varied, depending on the setting in which they are working. The job can be as demanding as it is rewarding.
Here, we look at the variety of roles available to BSL interpreters, and the unique demands in some of the most common settings.
Preparing for an assignment
Prior to each assignment, a BSL interpreter will spend some time familiarising themself with the setting they’ll be attending. This might include looking into any kinds of specialist vocabulary or cultural references that might be used, identifying key speakers or reviewing an agenda.
It might also mean considering where sensitive topics might come up that they’ll need to be prepared for, or where confidential information may be shared.
On a more practical level, they’ll need to consider factors such as the equipment available to them, where in the room they’ll position themselves, and if there are likely to be any logistical challenges in the specific setting.
In some cases, the BSL interpreter may meet with the Deaf client in advance to discuss their needs. This might be particularly important in situations with legal or medical implications, for example.
The demands of the role
BSL interpreters require a wide range of skills. Clients rely on them to remain calm in stressful situations and pay attention to detail. The job can involve high levels of concentration for extended periods, and even demand customer service skills.
A single assignment could last a long time and involve switching between languages throughout. Facial expressions and body language are also a vital part of the role. It can be physically tiring and may be necessary for the interpreter to work as part of a team if the session spans several hours. They may also be handling highly sensitive or confidential information, demanding emotional resilience and compassion while maintaining a professional demeanour.
Common settings and their unique challenges
The services of BSL interpreters may be required in a wide variety of settings. Here are some examples of where they are commonly used:
Healthcare
In hospitals, clinics and GP surgeries, BSL interpreters help Deaf patients communicate with medical staff, discussing symptoms, treatments, diagnoses or medication. Communication must be accurate, precise and delivered with care and sensitivity. Interpreters often need to explain complex terminology while managing potentially emotional conversations.
Legal
Courtrooms, police interviews and legal consultations require highly trained BSL interpreters with specialist knowledge. Legal language is technical and precise, and the consequences of misinterpretation can be severe. Interpreters must be impartial and follow a strict code of ethics.
Education
BSL interpreters support Deaf students at colleges and universities. This could involve interpreting lectures, seminars, group work and 1:1 tutorials. Academic language is often filled with subject-specific jargon, which the interpreter must navigate while ensuring the student stays engaged with the session.
Corporate and Workplace
In meetings, training sessions and job interviews, BSL interpreters enable equal access for Deaf employees and job candidates. BSL interpreters need to be able to adapt to the nature and ethos of the business, as well as understand the jargon and acronyms which commonly arise in their industry.
Interpreting and translating are not the same thing
These two terms are often used interchangeably. However, each role is slightly different.
An interpreter will act as a real-time conduit between the Deaf and hearing people in any interaction. They fluently translate spoken language into sign language, and vice versa.
A translator, on the other hand, will mainly work from text. BSL and English language vary in syntax and grammar, making it difficult for those whose first language is BSL to read written English. It may sometimes be necessary for a translator to take the written text and translate it into BSL. As such, translators are more likely to be found in media-based settings.
BSL interpreters play a vital role in creating accessible, inclusive environments
BSL interpreting is a skilled, demanding and vital role. It requires fluency in British Sign Language and English, along with cultural understanding, empathy and professionalism.
Whether it’s to help a Deaf student navigating university, a patient discussing their health or a job candidate attending an interview, BSL interpreters are there to ensure that no one is left out of the conversation. So, if your organisation works with Deaf clients or employees, or simply wants to build a more inclusive, accessible culture, we’re here to help. Get in touch to learn more about our BSL interpreting services, BSL courses, and Deaf Awareness Training.
We’d love to support your next step toward inclusion.
