Send a general enquiry to make initial contact and one of our team will respond promptly





If you would like to book an interpreter or book onto a training course, please refer to the specific need/course within our website for an appropriate enquiry form.

You can also talk to one of our team on 0845 07700 41 or use our Live Chat.

HEAD OFFICE Sign Solutions, Rectory Court, Old Rectory Lane , Alvechurch, Birmingham B48 7SX
NORTH WEST OFFICE Sign Solutions, 7 Fairlawn Road, Lytham St AnnesFY8 5PT

Video Interpreting

In addition to face-to-face interpreting, Sign Solutions also offers video communication; this aims to provide more convenient and cost-effective access to our services. Sign Solutions’ video suites launched officially in February 2010, and they are capable of delivering sign language (including BSL and ASL) remotely to anywhere in the world, as well as in over 200 spoken languages.

The potential benefits of this method of interpreting are panoramic. There are countless advantages to this method of interpreting, including an increase in general availability of people and services; the removal of unexpected delays and their consequences; a drastic reduction in the overall interpreting budget.

Our video interpreting offers the benefits of both quality and clarity: the ability to conduct a video call of up to 2Mbps, in HD. Accessibility and travel issues are all addressed quickly and simply with this innovative method of interpreting.

Learn more about our service at our InterpretersLive website:

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Interpreters Live

Latest News

Deaf request government to recognise Maltese sign language as legitimate language

A shortage of sign language interpreters led deaf people in Malta to a silent protest outside the Italian Embassy in Floriana this evening.George Vell

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Royal wedding: William said, 'You look lovely.' Or did he?

Reading lip patterns is vital in helping deaf people fill in the words they can't hear. I'm partially deaf, and I've been lipreading ever

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'Sign language is part of our identity'

Charlie Swinbourne and his partner are deaf. Their two children have full hearing but signing has bought them all closer together. One day last s

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Deaf celebrate new Icelandic sign language law

The Icelandic parliament has passed a bill to increase the legal status of Icelandic sign language in society. According to Visir.is, hearing imp

READ MORE

"I think the service is excellent"

Urmila Sudra
HM Magistrates' Court Service

"...excellent service from Sign Solutions!"

Joanna Rowland-Stuart
Deaf Professional

"The staff are very helpful..."

E.J. Cohen
ASL/English Interpreter

"...a real supportive team."

Chris Thornton
Wakefield College

"Sign Solutions are better than other agencies..."

Debbie Simmons
Metropolitan Police

"..swift turn-around and competitive rates."

Mel Hadge
CEO, Techno-Com Ltd

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BSL Translations

Translation is a carefully prepared and considered piece of work involving the translation of written text from one language to another.

A ‘for information’ translation, also  known as a ‘sight translation’ is an accurate but unpolished piece of work that is produced in-house using a camcorder (English to BSL) or using standard printing and letter/document formats, or alternatively, audio tape (BSL to English).   They are produced faster and much more cheaply than a publication translation.  Sight translation is suitable for letters or information that is intended for individual/personal use only.  Examples range from an explanation of a leaflet to court/tribunal judgements.  

Sight translations

Sight translation is suitable for letters, video-letters or information that is intended for individual/personal use only. Examples range from an explanation of a leaflet to court/tribunal judgements.

Public Translations

A ‘publication translation’ requires a much higher standard of preparation, accuracy, fidelity, clarity and quality and will be filmed in a professional recording studio. The final product will reflect the style/image of the source material and of your company/product. 

Publication translations are required for any documents where it is important to portray a professional image. Examples include website pages, brochures, leaflets, consultation documents and videos.

Because they are filmed in professional recording studios, the cost will be greater than that of a sight translation.

It is almost always preferable to use a deaf presenter for ‘publication translations’.  This is because the deaf person will have first language fluency and this creates an instant rapport with your deaf audience. The majority of BSL interpreters only have second language fluency and their translations can be immediately recognised as a non-native production. This is because the BSL may not flow as smoothly as it should, i.e. word order or choice of vocabulary may be unduly influenced by the English source text. It is equivalent to listening to a heavily accented and perhaps ungrammatical foreign person presenting in English. This lowers the quality of your product and can often alienate your client.  Using a Deaf person will not usually incur any extra expense.

With Sign Solutions you can be sure that the final product will be an accurate and high quality translation.

Communication Services

We are able to provide a full range of communication professionals available for Deaf, Deafblind and hard of hearing users in any domain, be it legal, business, medical, educational, conference, community, theatre, etc:

We offer competitive rates with no administration charges.